(C12) Integrating the Organization from End-To-End: Enterprise Resource Planning

Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources.

ERP helps employees do their jobs more efficiently by breaking down barriers between business units. More specifically, an ERP solution:
  • Gives a global, real-time view of data that can enable companies to address concerns proactively and drive improvements
  • Improves financial compliance with regulatory standards and reduces risk
  • Automates core business operations such as lead-to-cash, order-to-fulfillment, and procure-to-pay processes 
  • Enhances customer service by providing one source for billing and relationship tracking. 

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